Trustworthy health content in the digital age

Glenel Loring
Jun 21, 2024By Glenel Loring
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Trustworthy health content in the digital age
 
Research data has shown that in the past decade, there has been an increase in the search for health information online. David Feinberg, MD, Google’s Health VP, says, “Health searches are 7 percent of Google’s daily searches.”[1] Easy access to medical data has empowered individuals, but made it harder to verify its accuracy. This article discusses the risks of unreliable health information and the need to seek reliable sources in the digital age.

Uncovering the Dangers of Healthcare Misinformation

Key Points and Expert Quotes

Misinformation has a significant impact on healthcare. This was especially clear during the COVID-19 pandemic. According to a study in the Journal of Public Health, false information on social media impacts people’s behavior and beliefs. [2]

This occurs with the public and can also affect health professionals. Anna K. Ellis, MD, MSc, is a professor and chair of the Division of Allergy and Immunology. She said, “Healthcare providers can also fall for misinformation. It is imperative that we, as healthcare professionals, stay vigilant and proactive in disseminating accurate information.”[3]

Real-Life Examples

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COVID-19 Vaccine Hesitancy is a significant example of misinformation’s impact. It led to widespread vaccine hesitancy during the COVID-19 pandemic. False claims about the vaccines’ safety and efficacy were untrue. Their actions caused people to reject getting vaccinated. This rejection caused a prolonged pandemic and preventable deaths.

During the Ebola outbreak, false information about how the disease spread and its treatment caused much fear. It also led to widespread mistrust among healthcare workers. For instance, false rumors said Ebola was a hoax. Others said health workers were spreading the disease, not treating it. These led to violent attacks on healthcare teams and resistance to infection control. Faulty information crippled disease containment initiatives, leading to unnecessary deaths.

What Causes Misleading Health Content?

The internet has websites, blogs, and social media platforms. Unconfirmed claims, personal stories, and biased data end up on these platforms. They can confuse people who choose these resources for their healthcare choices. Reasons for these problems include:

Lack of Regulation

Without regulations, the internet and social media can share harmful and unverified content, leading to echo chambers. Echo chambers create algorithms that favor content that aligns with users’ beliefs.

Confirmation Bias

Instead of seeking reliable and credible health content, people seek information confirming their beliefs. This activity threatens the individual with delayed treatment, ineffective remedies, and poor decision-making.

Influence of Anecdotal Evidence

Instead of presenting sound health information, people share persuasive stories and testimonials. These stories cannot provide scientific evidence, resulting in inaccurate health information. People might follow these stories, leading to harmful health outcomes.

The Impact of Misinformation

Accurate and reliable health information is essential for individual and public health. Misinformation can lead to harmful actions, neglect of crucial medical care, and unnecessary distress. [4]

For individuals, misinformation can lead to:

- Adoption of ineffective or harmful treatments.

- Disregard for necessary medical care, like vaccinations.

- Heightened anxiety and various other mental health problems. [4]

Societal impacts include:

- Public health risks from reduced vaccination rates and herd immunity.

- Preventable illnesses causing an economic burden on healthcare systems.

- Erosion of trust in healthcare systems if unreliable information spreads. [4]

Call to Action: Building Trust in Health Content
Having reliable health information can contribute to better public health results. Initiatives that can promote accurate health information include:

Education and Awareness

It is essential to educate the public on how to detect fake news. Healthcare professionals play a significant role here. They can guide people to online sources and give them expert advice. [5] Creating links between healthcare service providers and the community will build trust. This will strengthen e-health discussion boards and empower people in their healthcare. [5]

Tackling the Complexity of Medical Information

Health and medical information are complex and challenging to understand. The World Health Organization (WHO), the Centers for Disease Control (CDC), and the Mayo Clinic offer easy-to-understand health information.[6] These respected institutions offer science-based health information. This information is evidence-based and updated. It’s something people can rely on.[6]

Regulation and Policies

Government and health organizations need to join forces and create rules and policies to prevent the spread of fake information. Key stakeholders, like government agencies, self-regulation platforms, and international organizations, can make essential changes. [7]

Conclusion

In conclusion, while the internet has revolutionized access to health information, it has also introduced significant risks because of the prevalence of misinformation. To mitigate these risks, users must evaluate the information they encounter and prioritize credible sources. Meanwhile, healthcare professionals and organizations guide the public toward reliable, evidence-based, and current health information. [4]

References:

[1] Feinberg, D. (2021). The role of technology in healthcare. Journal of the American Medical Informatics Association, 28(5), 879-884.

[2] Hua, J., & Shaw, R. (2020). Coronavirus (COVID-19) “infodemic” and emerging issues through a data lens: The case of China. International journal of environmental research and public health, 17(7), 2309.

[3] Ratzan, S. C., & Sommariva, S. (2020). Enhancing global health communication during a crisis: lessons from the COVID-19 pandemic. Public health research and practice, 30(2), e3022015.

[4] Hua, J., & Shaw, R. (2020). Coronavirus (COVID-19) “infodemic” and emerging issues through a data lens: The case of China. International journal of environmental research and public health, 17(7), 2309.

[5] Ratzan, S. C., & Sommariva, S. (2020). Enhancing global health communication during a crisis: lessons from the COVID-19 pandemic. Public health research and practice, 30(2), e3022015.

[6] World Health Organization. (2021). WHO’s work in health emergencies. World Health Organization.

[7] Brainard, J., & Hunter, P. R. (2020). Misinformation making a disease outbreak worse: outcomes compared for influenza, monkeypox, and COVID-19. Jacobs Journal of epidemiology and preventive medicine, 6(1), 046.